Privacy Policy

1. Introduction

Olive Platform is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Please read this privacy policy carefully. By using our platform, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

Name, email address, and phone number
Company name and business registration details
Account credentials (username and password)
Payment information (processed securely by third parties)
Communication preferences and correspondence

Automatically Collected Information

When you access our platform, we automatically collect:

IP address and device information
Browser type and operating system
Pages visited and time spent on platform
Referring website addresses

3. How We Use Your Information

We use the information we collect to:

Create and manage your account
Process transactions and send related information
Send administrative information (updates, security alerts)
Respond to your inquiries and provide support
Send marketing communications (with your consent)
Monitor and analyze usage patterns and trends
Protect against fraud and unauthorized access
Comply with legal obligations

4. Information Sharing & Disclosure

We may share your information with:

Service Providers: Third-party vendors who perform services on our behalf (payment processing, data analysis, email delivery)
Business Partners: Suppliers and buyers you interact with on the platform
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, sale, or transfer of assets

We do NOT sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

SSL/TLS encryption for data transmission
Secure servers and data centers
Regular security audits and updates
Access controls and authentication measures
PCI-DSS compliance for payment processing

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights & Choices

You have the right to:

Access your personal information
Correct inaccurate or incomplete information
Request deletion of your information
Opt-out of marketing communications
Export your data in a portable format
Withdraw consent for data processing

To exercise these rights, contact us at privacy@olive-platform.com

7. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. Disabling cookies may limit platform functionality.

See our Cookie Policy for more details.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. When no longer needed, we securely delete or anonymize your data.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses and compliance with applicable data protection laws.

10. Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. Continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or concerns:

privacy@olive-platform.com

Data Protection Officer

Riyadh, Saudi Arabia